Your Viasat Customer Service rep will enter your order, review the contract with you and set up an installation appointment. Offers may be changed or withdrawn at any time. The Freedom package features a 150 GB monthly data allowance, the first satellite internet package with a data allowance that large. Disclaimer: All trademarks remain the property of their respective owners, and are used by BROADBANDNOW only to describe products and services offered by each respective trademark holder. Use this page to access Viasat’s online agent chat — their live chat support feature. -Log in to your Viasat account by visiting their My Exede page. If calling about Viasat business internet, you can expect to see lower wait times and better support in general. In order to cancel your service, you’re going to need to speak with a member of Viasat’s customer care department which you can do by calling this phone number.

Viasat does not send paper bills through the mail. © 2014 - 2020 BroadbandNow | BroadbandNow is a registered trademark of Centerfield BBN LLC. Where do I access my Viasat account (formerly MyExede)? Contacting Viasat’s business customer service department directly is a more efficient way for business customers to get assistance versus calling into their general residential helpline. This site is not owned by Viasat. Re-enrollment in EasyCare may be restricted for up to 180 days after cancellation. You can do the following things with the Viasat Internet App: Can I get text alerts regarding my account? All inquiries related to billing and payments should be directed to this division of Viasat customer service. -Pay your Internet bill online by logging in to your account at Viasat’s My Exede page. Call this number for any account and general service related questions or to get in touch with Viasat’s technical support department. Before you contact Viasat Customer Service, you will want to try a bit of troubleshooting. Use their help center here to get solutions to the most popular troubleshooting, account, and service related problems people have, or visit their community forums to ask your own question. If you prefer, Viasat Customer Service offers a live chat option with a Viasat Customer Service rep. You can email Viasat Customer Service, too. EasyCare not available in Alaska or Hawaii. They’ll be able to answer all the questions you have about cancelation, like whether any cancelation fees apply, and how to go about returning your equipment. While some providers use Twitter to provide customer support, with Viasat, it is normally better to contact them through one of their other established customer service platforms — either their online chat or calling into one of their support numbers.. Lease and installation fees are one-time charges that also increase your first bill.

Viasat satellite Internet service normally requires a 24-month contract to sign up.

3No long-term contract option requires an upfront $500 nonrefundable payment.

Getting text alerts regarding your Viasat account is quick and easy.

However, there are now unlimited data plans that don't have a monthly data allowance, so the amount of data you use won’t affect the speed of your internet service unless the network is congested. Viasat brings internet, connectivity, and cybersecurity services to homes and Wi-Fi hotspots all over the world, bridging the divide to faraway and rural communities, to government and military warfighters in the field, and passengers in the air and at sea.
Reading through this page will give you a good idea about what to expect. You will likely find they are well prepared to handle all your billing, payment, account, and technical support related questions. This will bring up an option to send them an email via an online contact form. Pay your bill and view billing summaries. You’ll immediately see your data info, including current data usage and days remaining in the current billing period. You can call Viasat customer service at 1-855-810-1308 anytime of the day or night for questions about service or with tech support issues. By logging in to your Viasat account, you can check your data usage for the current billing cycle, upgrade your service, pay bills, and change the payment method you have on file. If you prefer, Viasat Customer Service offers a live chat option with a Viasat Customer Service rep. The Viasat trademarks, registered trademarks and/or service marks are used under license of Viasat and/or its affiliate(s). They are currently listed as being very responsive to messages, meaning you can normally rely on them to get back to you within minutes should you contact them there. If you are a Viasat satellite internet customer, calling the Viasat Internet number, (855) 810-1308, will get you help with addressing internet issues or upgrading your Viasat internet service. The table above lists the most popular contact numbers for Viasat customer service, sales, retention, and support. Viasat encourages online payments. You can set up auto-pay or you can pay your bill online each month through the Viasat Customer Service portal. There’s no need to hunt for the Viasat phone number dedicated to the specific customer service issue you have. One-time standard installation fee may be charged at the time of sale. As with your auto payments, you can use a credit or debit card or electronic funds transfer from a bank account for this payment option. Viasat logos are trademarks, registered trademarks and/or service marks of Viasat. Not that cancellation may come with termination fees and equipment fees depending on the details of your contract. Unfortunately, cancellations cannot currently be done online and instead must be completed over the phone. Viasat's high-capacity Viasat-1, Viasat-2, Viasat-3 Ka-band global satellite network, high-performance gateway antennas, and state-of-the-art innovative user terminals power millions of high-quality connections for consumers, businesses, governments, and militaries. The first place you should check out if you need assistance is Viasat’s customer service portal.

Although they may respond to a DM (direct message) if you send them one, contacting them on Instagram is not a recommended way to get customer service help. Service is not available in all areas. Once you fill out the required information, you will normally be connected with a Viasat agent in under a minute. We’ve included each primary phone number for Viasat organized by department, operating hours, and average wait times. Responding directly to Americans’ interests and demands for more data, more streaming video and faster download speeds at home, today the availability of the fastest satellite-based home internet service across the nation—with speeds up to 100 Mbps is here. Just call the main Viasat Internet number for Customer Service, (855) 810-1308, and a Viasat operator will transfer you where you need to be. If you are a Viasat satellite internet customer, calling the Viasat Internet number, (855) 810-1308, will get you help with addressing internet issues or upgrading your Viasat internet service. In addition to paying your bill over the phone, the agents at this number can also help you do things like update your payment method or answer questions about your monthly billing statement. Customers looking to cancel service, meanwhile, can reach out to the retention number listed below, where they will be able to speak to an agent who will likely offer them a special promotional deal to stay on.

First check your email, where you should have all the details. Existing customers can also call this number to modify their service plan, or order other additional Internet, TV, and phone packages. Visit this page to find all the relevant information you should know before canceling your Viasat service. Viasat uses their Facebook to repost blog posts from their corporate blog as well as share other content that is very similar to what they already have on Twitter and Instagram. and/or its affiliate(s). Get customer service help from a live agent. Equipment lease fee is $9.99/mo or $10.00/mo depending on equipment type. Viasat has a complex system for routing calls between various offices and call centers based on how urgent your request is.
When you reach the data allowance, your service is restricted down to very slow speeds. Taxes apply. Since Viasat typically bills in advance, the best time to cancel your service is right before your next billing date. You’ll receive a prompt to accept the terms and conditions. Use this number to contact Viasat’s business sales team and order a new service.

Calling the billing department directly will save you time versus going through the general customer service line.

Need to check your data usage, pay your bill, or change your service plan? 1The price lock guarantee applies only to the standard monthly internet service fee and the monthly equipment lease fee (in each case, before any promotional discounts) and excludes all taxes and surcharges. Learn what potential early termination fees you might have to pay, and how to return any leased equipment. You’ll have to provide the billing zip code and phone number associated with your Viasat account to verify. Use this number to address cancellation requests and close your Viasat account.

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